Shipping Policy

Thank you for shopping with Devy Mortals Studio's. We are committed to delivering your order with care and in a timely manner. Please review our shipping policy below.

Processing Time

All orders are processed within 3–5 business days. Orders placed on weekends or holidays will be processed on the next business day. Custom and commissioned orders may require additional processing time, which will be communicated at the time of order.

Domestic Shipping (United States)

We offer standard and expedited shipping options within the United States. Shipping rates and estimated delivery times are calculated at checkout based on your location and selected shipping method. Standard shipping typically takes 5–10 business days after processing.

International Shipping

We ship to select international destinations. International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in our shipping rates.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at info@devymortalsstudios.com. We will work with you to resolve the issue promptly.

Shipping Artwork and Fragile Items

Original artwork and fragile items are carefully packaged to ensure safe delivery. We use protective materials and sturdy packaging to minimize the risk of damage during transit.